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New updates and improvements at Resvu
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Admin Console Update Version 2.4.1



  • Ability to change requestor for a form submission once it has been submitted

  • Option to add in a follow up date in any form submission which is visible in the submission table and can then be filtered by follow up date

  • Option to hide new submission in the form templates for company dashboard

  • Option to hide notes/messages in form submissions

Coming Soon

  • Manager's Dashboard being released March 14th

    • Save your specific manager view for primary sites you manage

      • including multiple admins view if you are assigned

    • See notification feed for all items relating to your sites

    • Manage your day to day admin console from one convenient dashboard

Platform Improvements

  • PIQ scheduler enhancements

  • Global comms notice scheme number removed for emails

  • Admin page increased performance

Fixes & Enhancements

  • Company dashboard now displaying our admin support chat icon

  • Forms filter carry over when changing sites has been rectified

  • Bulk site update notifications not saving when edited

  • Custom app Section preview with new UI

  • Downloading documents in resident portal now more consistent

Cover Image for Admin Console Update Version 2.4.0

Admin Console Update Version 2.4.0



  • Company Dashboard - Form Templates Library

  • You'll now be able to select from list of ready built forms for your sites

  • More templates to come!

  • Improved internal communication and engagement

    • Email/Admin console notifications for assigned managers and admins

    • Add multiple assignees to submissions

    • Ability to "@" tag other admins in comments

  • Forms submission links will now have a download to pdf option

User sign up

  • All users manually registering by "self-sign up" using a site code will appear in the "pending user table" and require admin approval to use the system

  • Imported users do not require manual approval by admins

Hot Fixes

  • PIQ scheduler improved performance and stability

  • Strata Max docs refinement and improvements

Resident App Updates

  • Document download and display issue resolved

  • Improved speed and functionality

Cover Image for Admin Console Update V2.3.0

Admin Console Update V2.3.0


  • Continued work being done on Manager Dashboard "Coming soon"!

  • Forms template library "Coming Soon"!

  • Documents now showing newest to oldest (My Home Section)

  • Organise forms order in Company Dashboard and Sites

Bug Fixes

  • Activation email duplication issue resolved (StrataMax users)

  • Email and Push/Mobile notifications glitch resolved

  • Some user notification preferences not applying, now resolved

  • Hidden site fields visibility in site requests fixed (Form submissions)

  • Resident-App: Duplicate requests resolved

Resident-app self-registration process

  • Admin approval now required for all new self-registered users, additional vetting process for more control over your sites.

App Update

Don't forget to update your app to version 6.5.1 so you can access all the latest updates and features!

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Admin Console Update V2.2.2

New Features 

  • Forms submission table list can now be downloaded into a CSV

  • Lot Based Management (StrataMax partners only)

    • Multiple owners per lot can now access Resvu

    • New ‘lot based table’ in admin console

    • User management table interface updates

    • ‘Lot switcher’ on resident portal for owners with multiple lots in the same scheme

Hot Fixes 

  • Some users could not reset password on resident app and admin console 

  • Admins can now be assigned for form submission notifications

  • Removing user from site error amended

  • Committee Hub topic voting corrected

  • PIQ users not getting updated with schedular is now fixed

Bug Fixes (Admin Console)

  • Archived admin users appearing in account site table for set manager has been resolved

  • Archived user now removed from the committee member list 

  • Users added as admin in site level are not admin in the company dashboard level are now showing

  • My portfolio view is now accurately reflecting requests/form submissions

  • Form submissions land in submission table much faster

  • Committee Hub - multiple/duplicate voting responses has been amended

  • Archived Sites appearing in site selection tables now removed

  • PIQ-Documents temporarily not showing in app is now resolved

Bug Fixes (Resident App)

  • Documents not showing newest to oldest, showing oldest to newest 

  • Downloading a pdf notices is now resolved

  • Resident-App my requests duplication error has been fixed

  • Resident App Password reset edge cases now working

  • Users will be able to open pdf's on android once app is updated

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Admin Console Update V2.1.1

Making things better in a better way!

We've just finished our latest sprint cycle with a more efficient approach, more hands on deck and thorough testing!

New Features

  • You can now generate a job link from form submissions and share this with external parties like contractors

  • Improved loading speed within account, user and site tables

    • load bar to show progress

  • When importing users via CSV, they will not require manual approval

  • Set up email notifications for custom form submissions and assignees

  • Forms submission table default view will now be 100 instead of 25

  • You can now filter the user tables by 'imported' and 'manually added' to assist with ongoing user management

Hot Fixes 'Integrations'

  • Importing PIQ users is now more reliable

  • Archived sites no longer appear in site selection tables

  • Users populating user tables correctly when imported

  • Paid levy balances will no longer generate push notification reminders for owners (StrataMax accounts only)

Enhancements & Fixes

  • Global useful links applying to current and future sites when selected

  • Imported StrataMax users not getting welcome email in some cases

  • User management pending/deleted users will now update correctly

  • Notice sent & reminder dates will be accurate now

  • Search filter for form submission improved

  • Option to add a 'description' when uploading notices

  • Archived sites are no longer displaying in some active site lists

  • Admin teams - applying users to divisions or folios

  • Updates to default committee groups in configuration for CR users

Resident App / Web Portal

  • Reply button in club messenger now visible in mobile app

  • Community wall infinity loading issue corrected

  • Uploaded files to form submissions now working on desktop/devices

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Fixes & Improvements

Over the last two months we've been busy building feature improvements, performance updates and squashing bugs. Here are a few things we've deployed.

Feature Updates


  • You can now export a csv file for form submissions table from the site level. This will include the main fields, plus the latest comment.

  • We've added in a manual toggle for our forms requests which allows any request to be visible "site wide" under site requests. You can also toggle specific fields to be visible so you control what details are shown to other residents. in This is great for form requests that might be submitted by multiple residents such as a malfunction in a common area, now only one resident or staff can submit a form for all to see.


  • Improved deliveries functionality in concierge

  • Authorisations for venues now have "limit on number of bookings per time slot" instead of "limit on capacity per time slot".

  • Bookings can now be declined and reasons given for this.

System performance

  • Overall performance increase across our system, this should load certain pages or user information faster.

    • We are constantly working on improving this and will continue to invest in this area of Resvu.


  • User table now has filter to identify "manually added" or "imported" users.

My portfolio

  • Refresh toggle included to get up to date information from sites.

My home

  • Levy notices will show the most recent from the top now.


Sites and users

  • Issue with archiving sites and not users has been fixed. We will be improving our archive functions with future updates.

  • Site details in site settings not saving will now save correctly.

  • Activation email "play store" and "app store" icons fully visible.

Company dashboard

  • Global CSV exports were including archived sites/users, now only active sites/users will be included in export.

  • changing admin user name in company dashboard now changes name across all connected sites.

  • Company dashboard account settings not saving correctly has been resolved.


  • Forms "upload file" field improved.

  • Lines through middle of page on forms will no longer occur.

  • Forms not saving user types or set fields order is now fixed.

  • Editing forms not saving issue now resolved.


  • Notices "created" field filter working correctly

  • Alert notification sending duplicates now fixed.

  • Global newsletters can now be edited once created and saved for any changes to content and visibility.

  • Notices not appearing on app will now appear on app and web portal.


  • My documents viewing duplication issue has been corrected.

  • knowledge base link for admins connected to intercom has now been redirected to our hubspot articles.

  • Useful links not removed from site level if removed from company dashboard issue amended.

  • Useful link edits not saving and showing deleted links has now been amended.


  • Bookings requests error message resolved.

  • Bookings approved by management will now show that they are approved in "your bookings" section of the app or resident portal.

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Two way chat

App Version 6.4.0

Goodbye emails (you won't be missed) and hello chat! This app update allows residents to send a message back to managers in a form submission, completely removing the need for emails 🥳

In addition, the manager assigned to the submission will receive an alert in the new notifications dropdown. Clicking on this notification will take you to the site and submission where the message was sent. Once actioned, you can clear the notification and move on to the next item requiring your attention.

Open site requests

In the move to replace the old maintenance request feature with forms, you can now choose to show all open submissions on the resident app for certain forms. These will display in a new Site Requests section on the home screen, and residents can click to view more details about each submission.

This improved visibility will go a long way to reducing duplicate submissions and keeping the entire site updated.


  • At the site level, you can change the status, priority and assignee of a form submission directly from the table

  • You can create a new form manually in the admin console on behalf of a resident

  • The Lot Number is now shown on the StrataMax import table, rather than the id

  • The activity feed on form submissions now shows the actual date and time, rather than how long ago it was created

  • The EULA and privacy policy links have been updated to our new website URL

  • Update the help centre URL in the mobile app

  • We have a new roadmap, check it out here!

Bug fixes

  • The Add Response button on Committee Hub topics was hidden on iOS devices when there was a full page of responses

  • Old request types (maintenance, builder defects, custom) were still showing in the filter dropdown on the resident app, even when they had been disabled using the feature toggles

  • Some accounts were having issues saving the new invite email settings

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New invite email

On the theme of increasing resident uptake and improving the overall signup experience, we've redesigned the invite email and provided you with more customisation.

Company admins can now go to the Company Dashboard > Manage > Account Settings to edit and format the body of the email. You can also add your marketing website to the footer of your emails to improve credibility.

The page for setting a password once users accept their invite has also been updated. Its design is now more in line with your application so there's a smooth transition from email > password > downloading the app and logging in.

Custom form fields in the table

To provide more context and search capabilities when viewing form submissions, you can now select specific fields to show in the table. For example, if you have a selectable option on your maintenance requests form for "Location", this can now be shown for all maintenance submissions on the table.

To enable a field, go to Forms > Manage Forms > Edit > Form > Select the field you'd like to display > toggle the Highlight field option. After you've saved the form, the field will be displayed in the table.


  • When importing users from an integration, the Lot Number is shown in the table, rather than the Lot Id.

  • Only the first name is shown on the Community Wall, and we'll ensure a user's prefered name is displayed if they've set one.

Bug fixes

  • There was an error when adding users to a group in bulk, and some users didn't have a floor number.

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Global form submissions

To improve visibility across your portfolio, the forms tab in the Company Dashboard now shows all submissions from all sites. Filter by type, site, submission date, status, and assignee for reporting, and to ensure nothing gets missed.


  • Removed the requirement for a phone number or apartment number when submitting a form in the app

Bug fixes

  • Issue changing the status of form submissions that were using a company level template

  • The image and attachment field was not showing when creating a company level form in some cases

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Global maintenance export

Company admins can now export a CSV of all maintenance requests from every site. Use this for an overview of your entire portfolio, or to generate your own reports offline. The report can be generated by going to Company Dashboard > Statistics > Maintenance > Send Maintenance Report.


As you've probably noticed by reading this, we've got a new changelog! The new stars button on the top right corner of every page will shake when there's a new update and links directly to this page.

Bug fixes

- Removed a stray "H" that was on the end of every activity log entry